What personal information do we collect?
For more information see Collection of Personal Information and Sources of Personal Information sections below.
We collect various types of information about our users in connection with the services or products, including:
- Information we collect directly from you (i.e., when given by you);
- Information we collect indirectly from you (i.e., collected when you use the website); and
- Information we obtain from third-party sources.
Why do we collect personal information and how is it used?
For more information see Collection of Personal Information below.
Business Purposes: | Commercial Purposes: |
|
|
Bosch will not collect or use personal information for materially different, unrelated or incompatible purposes without providing you notice (or obtaining your consent, where required by applicable laws in the relevant jurisdiction). Additionally, Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Is personal information disclosed, sold, or shared?
For more information see Disclosure, Sale, and Sharing of Personal Information – Past 12 months, Personal Information Sales: Opt-Out and Opt-In Rights, and Use of Cookies below.
Bosch may disclose your information with:
- Bosch affiliated entities,
- service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch’s behalf,
- relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;
What are the risks?
- We may transfer your personal information to states, provinces, or countries other than where you reside, including to affiliates and service providers. Therefore, your information may be accessible to courts, law enforcement and national authorities in such other jurisdictions. You can obtain information about Bosch’s policies and practices with respect to foreign service providers, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described in the Privacy Notice.
- Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible. We cannot guarantee the security of information posted or transmitted using the website.
What else should you know?
- Your personal information will be stored in the US and Germany and accessible to authorized Bosch personnel, as well as authorized personnel of those parties with whom Bosch shares your personal information as described in the Privacy Policy, such as system administrators for extra-awards.com and extra-awards.ca websites, service providers, marketing partners, and other partners and entities performing work on our behalf.
- You may contact our Privacy Notice Administrator, as described in the Privacy Notice, with any questions about the collection of your personal information.
- In some circumstances, you also may have a right to access, update, and correct inaccuracies in your personal data (e.g., pursuant to local law).
- Any additional choices you may have are described in the full Privacy Notice below.
BOSCH EXTRA LOYALTY PROGRAM WEBSITE PRIVACY POLICY
- Introduction
The protection of your privacy is an important concern to which we pay special attention. We process personal information collected during your visit to the website and use of Services in compliance with this Privacy Notice and all applicable laws and regulations. Data protection and information security are part of Bosch corporate policy.
Notice to Canadian Users: By using the website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in this Notice. If you do not consent to the processing of your personal information in accordance with this Notice, do not access or continue to use the Bosch eXtra Loyalty Program Website or otherwise provide any personal information to us.
- Scope
The website has collected the following personal information from users of the website within the last twelve (12) months:
Category and Sources of Information | Examples | Business or Commercial Purpose | Disclosures, sales, or sharing for targeted advertising | Retention |
Identifiers We collect this information from our users, customers, and business partners. We also generate identifiers internally. | Real name, alias, email address, unique personal identifier, online identifier (user id), cell phone number, referral code, Internet Protocol address, distributor/retailer account numbers and service concept number | Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our Users interact with our sites. Commercial- To improve our offerings | We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information. We do not share this data for targeted or cross-context behavioral advertising. We do not sell this data for monetary considerations. | Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. |
Personal Information We collect this information from our users, customers, and business partners | Real name, alias, unique personal identifier, online identifier, Internet Protocol address, email address, account name, signature, physical characteristics or description, address, telephone number, professional information. Some personal information included in this category may overlap with other categories. | Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our Users interact with our sites. Commercial- To improve our offerings | We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information. We do not share this data for targeted or cross-context behavioral advertising. We do not sell this data for monetary considerations. | Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. |
Commercial information We collect this information from our customers, and generate it internally during transactions with our customers | Records of products purchased. | Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our Users interact with our sites. Commercial- To calculate and issue eXtra points. | We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information. We do not share this data for targeted or cross-context behavioral advertising. We do not sell this data for monetary considerations. | Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. |
Internet or other similar network activity We collect this information from our users and customers | Browsing history, information on a data subject interaction with a website, application, or advertisement. Additionally, we may use technology to monitor how you interact with our website and Application. This may include without limitation which links you click on, information that you type into our online forms, and about your device or browser. Please discontinue use of the websites and Application if you do not consent to our collection of such information. | Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our Users interact with our sites. Commercial- To improve our offerings | We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information. We do not share this data for targeted or cross-context behavioral advertising. We do not sell this data for monetary considerations. | Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. |
Sensory data We collect this information from our users and customers | Audio, such as call recordings to customer support or similar information | Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our Users interact with our sites. Commercial- To improve our offerings | We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information. We do not share this data for targeted or cross-context behavioral advertising. We do not sell this data for monetary considerations. | Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. |
Professional or employment-related information We collect this information from our users, customers, and business partners | Current job history. | Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our Users interact with our sites. Commercial- To improve our offerings | We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information. We do not share this data for targeted or cross-context behavioral advertising. We do not sell this data for monetary considerations. | Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. |
Bosch will continue to collect the personal information described above. If any additional personal information is collected by Bosch, we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction.
Bosch collects personal information from the following categories of sources:
- Directly from You. For example, when given by you or collected from you through your access to and/or use of extra-awards.com and extra-awards.ca, in context of registering an account, or when you contact customer support or otherwise interact or communicate with Bosch, its agents, representatives, suppliers, vendors or consultants through extra-awards.com and extra-awards.ca. This information may include, without limitation, your first and last name, business address, business phone number, business e-mail address, password, distributor/retailer account numbers and any other information you choose to provide us.
- Indirectly from You. For example, from observing your use of extra-awards.com or extra-awards.ca and/or the Services, or services related thereto. The following data may be collected automatically: the website from which you visit Bosch (referrer), pages viewed, files downloaded (downloads), individual links clicked, duration of visit, browser used, device data (e.g., unique device identifier, MAC address, IP address, serial number, hardware model, network information and operating system and version), and other relevant details and/or information. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., Bosch or its agents, representatives, suppliers, vendors or consultants may record which banner, adware, etc. motivated or assisted with the visit to extra-awards.com and extra-awards.ca.
Bosch will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent, where required by applicable laws in the relevant jurisdiction.
Bosch may use, store, compile, manipulate, share and disclose your personal information with third parties for the purposes stated above. Your personal information is disclosed with the following:
- Bosch affiliated entities, including Bosch’s parent company in Germany, Robert Bosch GmbH, to leverage shared services and improve our Services;
- Bosch service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch’s behalf, such as hosting vendors, advertising service providers, data analytics companies, marketing service companies, list managers and delivery companies.
- Relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;
We do not sell personal information for monetary consideration nor share personal information for cross-context behavioral advertising collected through this website; therefore, we do not offer the right to opt out of the selling or sharing of your personal information.
These websites use web analytics tools, such as Google Analytics web analytics tool, to provide us with an analysis of your use of the website, overall use of and traffic on the websites and other related services. Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of the website (such as when you visited the website, the referrer URL, details on the configuration of your operating system, your browser and your access provider) are generally transmitted to, and stored on, a server of Google located in the U.S.A. You are able to opt out of Google Analytics by downloading and utilizing the Google Analytics Opt-out Browser Add-on, which you can obtain at https://tools.google.com/dlpage/gaoptout?hl=en. Bosch has enacted Google’s Restricted Data Processing as to not constitute a sale or sharing of data with Google.
Bosch uses any information gathered by such analytics tools to analyze your use of the website, to generate reports on website activities and to perform other website related services to you. Only authorized persons have access to this anonymized data.
Bosch may transfer your personal information to Bosch’s parent company in Germany, Robert Bosch GmbH, and/or to any other Bosch affiliates throughout the world, when processing, storing, analyzing, and otherwise using data. Bosch may also transfer your data to a service, provider, contractor, or third party outside the country of origin. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in countries other than the country in which you reside. You can obtain information about Bosch’s policies and practices with respect to foreign service providers (including affiliates), or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.
Bosch does not knowingly collector use any personal information from online visitors under the age of 16. Bosch does not knowingly allow visitors under the age of 16 to participate in any promotions or contests made available on websites from time to time.
California’s “Shine The Light” law permits those Bosch customers who are residents of California to annually request a list of their personal information (if any) that Bosch disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, Bosch currently does not share any personal information with third parties for direct marketing purposes.
The website may contain links to other Bosch sites. The website provides these links only as a convenience. Your use of these Affiliated Sites and any related services are outside the scope of this Privacy Notice and is governed by the Privacy Notice and any other terms referred to or located on such Affiliated Sites.
The website may contain links to third-party websites or services operated by providers that are not associated with Bosch. After you click the link, Bosch no longer has any influence over the collection, storage, use or processing of any personal information transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behavior of third parties is, by nature, beyond Bosch control. Therefore, Bosch is not responsible for the collection, storage, use, disclosure or other processing of personal information by such third parties. For further clarity, this Privacy Notice does not apply to any such third-party websites or services; refer to the privacy statements or policies for such third-party websites or services for information about how they collect, use, disclose and protect personal information.
- Security
When you register with eXtra, you are required to create a username and password. You must not share this access information with anyone else as you are personally responsible for any information transmitted while logged in with your username and password. We disclaim any and all liability for any information transmitted due to an unauthorized log in.
Bosch uses cookies and active components (e.g., JavaScript) to track visitors’ preferences and customize the design of the website.
Cookies are small text files stored on your computer or device when you visit a website. If you wish, you can delete the cookies at any time from your web browser. However, this can result in some functions no longer being available. For information on deleting the cookies, consult your browser‘s help function.
Bosch makes it possible to control the use of cookies. To do so, click the “Privacy settings” link in the footer. This link gives you additional information about the cookies used. In addition, you can configure which cookies you want to use there.
- How We Respond to Do Not Track Signals
- International Users
State specific privacy laws within the United States provide data subjects certain rights regarding the personal information that businesses collect and how the collected personal information is used. If you would like to exercise data subject right available to you, find the “Exercise your Rights” section below. Our privacy team will examine your request and respond to you as quickly as possible.
We may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements. We maintain and use all de-identified information in de-identified form. We do not attempt to reidentify it except to ensure our de-identification processes are in compliance with applicable law.
Dependent on the state of your residence, you may be provided the following rights:
Right to know or confirm what personal information is collected
Right to access your personal information
Right to correct inaccurate personal information
Right to delete personal information
Right to know what personal information is sold or shared and to whom.
Right to opt-out of sale of personal information
Right to opt-out of or sharing of personal information for cross-context behavioral advertising
Right to opt-out of processing for the purpose of profiling or targeted advertising
Right to data portability
Right to limit the use and disclosure of Sensitive Personal Information
Right of no retaliation following opt-out or exercise of other rights
Right to appeal
Right to non-discrimination
- Your Rights – Canada
- The right to withdraw your consent to the collection, use or disclosure of your personal information.
- The right to be informed of the existence, use, and disclosure of your personal information, and to be provided with an account of the use that has been made or is being made of this information as well as the third parties to which it has been disclosed (including a list of organizations to which your information may have disclosed).
- The right to challenge the accuracy and completeness of your personal information, and have it amended, updated, or rectified as appropriate.
- The right to acquire information about Bosch’s policies and practices with respect to personal information, including: a description of the type of personal information held by Bosch and a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and information about what personal information is shared with or accessible to our service providers or affiliates, including outside of Canada.
- The right to data portability.
- The right to challenge Bosch’s compliance with the applicable Canadian Privacy Laws.
- How to Exercise Your Rights
Calling us at (888-43-BOSCH (888-432-6724)).
Sending an email to: privacy.policy@us.bosch.com
To assist Bosch in processing your request when exercising your rights, supply the following information:
- Full name
- Phone number
- Address
- Any information you can provide about your previous contact with Bosch (e.g. contact point / touchpoint with Bosch, screenshots, reference to a specific product/newsletter)
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We will only use personal information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.
- Response Timing and Format
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
For data portability requests, where applicable, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Robert Bosch LLC does not sell or share your personal information collected through this website to third parties as defined by relevant laws. Therefore, we do not offer an opt-out.
- Authorized Agent
- Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
- Verify your own identity directly with us.
- Non-Discrimination
- Filing a Complaint
Under PIPEDA: You may file a complaint with the Office of the Privacy Commissioner of Canada. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator.
Under US state laws: You may file a complaint with the applicable state Attorneys General Office or regulatory agency.
- Changes to Privacy Notice
________________________________________________________________________
The effective date of this Privacy Notice is February 10, 2022.
This Privacy Notice was updated on December 17, 2024. The following information was updated:
- Collection of Personal Information
- Disclosure, Sale and Sharing of Personal Information - Past 12 month
- Use of Cookies
- Your Rights – US
- Personal Information Sales Opt-Out and Opt-In Rights
- Contact
If incorrect information has been stored despite Bosch efforts to maintain correct and up-to-date data, Bosch will correct this upon your written request, sent to:
Email: privacy.policy@us.bosch.com
Postal Address:
Robert Bosch LLC
Privacy Policy Administrator
38000 Hills Tech Drive
Farmington Hills, MI 48331
You may also contact as follows:
Phone:(888-43-BOSCH (888-432-6724)).
© Copyright 2024 Robert Bosch LLC. All rights reserved.